Consumer & Retail Insights

As labor shortages persist, technologies such as robotics, drones and driverless trucks could help retailers, transportation and logistics firms move products.

In the wake of the ecommerce boom, consumers are returning more products to online retailers, giving rise to more tech startups in the reverse logistics space.

The use of robotics and other forms of automation in warehouses is projected to increase by 50% or more in the next five years as investment soars.

Digital health startups and tech giants are using consumer technology to change the way patients access care, potentially disrupting the industry.

Pandemic lockdowns created the ideal conditions for retail subscription boxes to thrive, but keeping continuous consumer loyalty is getting harder.